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When you host on Airbnb, you may be asked to provide information such as your legal name, date of birth, or government ID so it can then be verified. These details are required by law as part of a process called Know Your Customer (KYC), and if anything’s incorrect, you may not be able to get paid.
Know Your Customer (KYC) requirements
Know Your Customer is a regulatory requirement to help protect consumers like you from fraud, and to prevent money laundering and terrorist financing. Nearly every large company licensed to issue payments to individuals is required to comply with these financial services regulations—in other words, in order to comply with our payments license, we’re required to know who’s getting paid. So when you confirm you’re really you, you can help us prevent fraud, and this can also help protect your account.
Why it’s important
If any information is incorrect or incomplete, you may not be able to get paid (or to continue receiving future payouts) until we’re able to verify your Host account, and your account could even be flagged as potentially fraudulent. We’re unable to allow inaccurate or incomplete information on Airbnb because we need to know who operates each Host account.
How we use this information
What information is required
The exact information requested may vary depending on Know Your Customer (KYC) regulations in your region. Here are guidelines for how to enter information required for most regions:
- Your legal name: This is what appears on a government ID or official document. It could be different than your Airbnb profile name. What you enter as your legal name won’t change your profile name.
- Your home address: This is the physical address where you actually live, which could be different than an Airbnb listing address. It’s used to confirm your identity, and it won’t be displayed on your listing or shared with guests.
- Your date of birth: You may have entered this elsewhere but we need to confirm it.
- Your place of birth, citizenship, and/or nationality: This will only be used to confirm your identity.
You may also be asked to provide a government ID.
Why business information may be required
If you have established a registered business, a partnership, private company, or public company, and if your Host account is in any way connected to one or more businesses, the Know Your Customer (KYC) process may require that we also verify your business info.
We may also be required to confirm information like your Tax ID as well as government IDs for people associated with your Host account, such as the people who manage reservations and payments using your Host account and the owners, managers, or directors of any businesses related to your Host account.
Beneficial owner information may be required
A beneficial owner is anyone who directly or indirectly owns or controls more than 25% of a business. If there’s a registered business or legal entity associated with your host account, you’ll be asked to provide information for these people who own and/or control the company. This information is also required by Know Your Customer (KYC) in order to prevent financial crimes.