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    Couple runs “bubble” hotel in Mexico using Airbnb tools

    Couple runs “bubble” hotel in Mexico using Airbnb tools

    They credit Airbnb’s simplicity for the success of their side business.
    Bài viết của Airbnb, đăng ngày Aug 8, 2019
    Bài đọc 3 phút
    Đã cập nhật vào Oct 27, 2020

    Highlights

    • Campera is a glamping resort in Mexico’s wine country with clear, climate-controlled bubble accommodations

    • The owners used Airbnb tools to grow the business from three to 11 suites in just three years

    • They credit the platform’s simplicity and tools like Smart Pricing for helping their business thrive

    Campera Hotel Burbuja (also known as the Bubble Hotel) opened in 2017 after husband and wife Ignacio and Alejandra, who run an architectural and design firm in Mexico, spotted a business opportunity in their own backyard. Their family owned 60 acres in Valle De Guadalupe, known as Mexico’s Napa Valley, just 90 miles south of San Diego. While tourists had begun flooding the area, there were few places for them to stay. The couple decided to fill the void with something fun and creative.

    They erected three clear, climate-controlled bubbles, each capable of holding a double bed and a bathroom, in the midst of their family vineyard—they had the makings of a glamping business. But when it came to filling those bubbles with guests, Alejandra says they had “no idea” how to do it. 

    That’s when a consultant, who had handled social media for five-star hotels in Mexico and France and who they had hired to blast out pictures of the bubbles on social media, raved about Airbnb. Ignacio and Alejandra tried it, and they’ve never had a reason to second-guess their choice.

    The couple has since grown the thriving Campera from three to 11 bubble suites, all managed and available for booking exclusively on Airbnb. That’s because its reach and simplicity have made it a breeze to run what is essentially a side business. “I cannot imagine my hotel with any other platform,” she says. “Just the fact that it is so simple,” says Alejandra. “They simplify my life.”

    Running a hotel as a second business presents challenges, especially for hosts like Alejandra and Ignacio, whose primary business is 90 miles away in the coastal town of Ensenada. But Airbnb’s easy-to-use platform for booking, money transfers, room blocks, and handling of cancellations, gives the couple a built-in back office. What’s more, they work directly on the platform, which has saved them from having to invest in third-party management software. “Airbnb is my greatest tool because the client contacts Airbnb and Airbnb does everything,” says Alejandra.

    I cannot imagine my hotel with any other platform.
    Alejandra, Owner, Campera Bubble Hotel

    The couple’s bubble hotel offers a futuristic spin on the traditional glamping safari tent. The spheres allow visitors to view “500 million stars” in the rural night-sky from the comfort of a bed, safe from the bugs and while sipping local wine. Guests are often lured by the beautiful top-of-page photos on Airbnb. Many are weekenders from Southern California or other parts of Mexico looking for a romantic getaway. The bubbles are packed on Valentine’s Day and for wedding parties.

    Airbnb’s Smart Pricing tool, which Alejandra has enabled, has also helped business. When the Smart Pricing tool suggests a price drop, Alejandra usually listens. And the results speak for themselves. Campera’s business has been on a trajectory of steady growth. “At first, high season was from spring until early fall, and then everything died in winter,” says Alejandra. “But now, fall and winter are really fully booked as well.”

    The couple says Airbnb reviews also allow them to fine-tune their service from a distance. “I can use them to help my staff,” says Alejandra. “I’m like, ‘Okay, this guy said they didn’t get hot water. What’s going on?’ Or ‘This guy said it was not 100% clean. What’s happening?’ So the reviews are a good tool.”

    Alejandra says hosting has humbled her. “I know the hard work it [takes] to please people,” she says. She’s also grateful to be running what has turned into a successful and creative side business. “It’s thriving,” she says. “Airbnb is an amazing partner for us. I’m grateful the platform is there. I’m always telling people, ‘Be a host. It’s amazing. Just do it.’”

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    Information contained in this article may have changed since publication.

    Highlights

    • Campera is a glamping resort in Mexico’s wine country with clear, climate-controlled bubble accommodations

    • The owners used Airbnb tools to grow the business from three to 11 suites in just three years

    • They credit the platform’s simplicity and tools like Smart Pricing for helping their business thrive

    Airbnb
    Aug 8, 2019
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