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    Điều hướng về phía trước để truy cập kết quả được đề xuất

    Làm thế nào để liên hệ với bộ phận hỗ trợ cho chương trình Ngôi nhà rộng mở?

    Note: Open Homes is becoming Airbnb.org. Find out more.

    A dedicated support team is available to all hosts, guests, and nonprofit partners for issues and questions related to Open Homes reservations 7 days a week, from 9am to 5pm Pacific Standard Time. You can email us to get in touch. 

    Airbnb Support Ambassadors are also available 24 hours a day, 7 days a week. Contact us if you need help with anything outside our dedicated support team's hours.

    What to do if you feel unsafe during a stay

    If you encounter an emergency situation, or if your personal safety is threatened during a stay, contact local police or emergency services immediately.

    If you need help from Airbnb with a safety concern, contact our Trust and Safety team.

    Before the start of the stay, you can also read our safety tips.

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