Tiền đặt cọc
Hosts aren’t allowed to charge guests a security deposit through our Resolution Center or outside the Airbnb platform. Instead, we inform guests at the time of booking that their payment method may be charged if they cause damage during a stay.
There is one exception: Hosts who manage their listings with API-connected software can set a security deposit using our offline fees feature. If a Host has done this, the deposit requirements will be clearly communicated during the booking process.
Damage reimbursements without a security deposit
If a guest, someone they invite, or a pet causes damage during a stay, the Host can request reimbursement from the guest through our Resolution Center. If Airbnb gets involved and determines that the guest was responsible, the guest’s payment method may be charged.
Bài viết liên quan
- Hướng dẫn thực hiệnRetired article 352: What happens if a Host wants to collect on their security deposit?If and when a host makes a request to collect on their security deposit, it will be handled according to the Host Guarantee Terms and Condit…
- Hướng dẫn thực hiệnRetired article 59: Add a security deposit to your listingThe security deposit doesn’t retroactively apply to existing reservations. It will only be included on reservations booked after you add it …
- Hướng dẫn thực hiện•KháchPhương thức thanh toán được chấp nhậnChúng tôi hỗ trợ nhiều phương thức thanh toán, tùy thuộc vào quốc gia nơi bạn mở tài khoản thanh toán.